M+ Network Update and new help desk feature

We're proud to introduce you to Help Desk, your one-stop-shop for troubleshooting anything and everything about Metropia. 

Have a question about Metropia's point system or need some guidance on using our DUO social carpooling feature? Help Desk has you covered. We've got the answers to all of your questions about our mission, our app, and more.

But Help Desk is more than just an FAQ--it's a convenient resource to report any questions or concerns about your Metropia experience. Whether you want to tell us about an odd route we suggested or to inquire about the points you earned for a trip, simply choose the topic of interest, select the trip in question, and tap on "Report"! There are lots of other cool new features as well, including the ability to report traffic accidents and roadway construction right in our Help Desk.